Privacy & Sustainability

Introduction

TreeMonks by Tyndis ("we," "our," or "us") is committed to protecting the privacy of our website visitors, clients, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and company name when you submit an inquiry or booking request.
• Event Details: Team size, preferred destinations, event type, dates, and budget preferences shared through our forms or budget calculator.
• Usage Data: Pages visited, time spent on site, browser type, device information, and referring URLs collected through analytics tools.
• Communication Records: Correspondence via email, phone, or our contact form for the purpose of providing and improving our services.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly, such as session management.
• Analytics Cookies: Google Analytics (GA4) helps us understand how visitors interact with our site so we can improve content and user experience.
• Marketing Cookies: Google Tag Manager may load third-party tags to measure the effectiveness of our marketing campaigns.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you. These include:

• Google Analytics and Google Tag Manager for website analytics
• Cloud hosting providers (AWS / Vercel) for website infrastructure
• Hotel and venue partners for booking and event execution
• Payment processors for handling transactions securely

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal obligations
• Withdraw consent for data processing at any time
• Object to or restrict certain types of data processing

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry data is typically retained for 24 months unless a business relationship is established.

Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.